Refund policy

Returns & Exchanges

Shopping online means you can't try it on first. We get that. If something doesn't work, we'll make it right.

THE BASICS
- 30 days from delivery to start a return or exchange
- Items must be unworn, unwashed, and in original condition with tags attached
- Sale items are final sale — no exceptions
- Gift cards and select grooming/personal care items are non-returnable

EXCHANGES
We'd rather get you the right thing than give you your money back. If you need a different size or color, start an exchange and we'll get the right one out to you.

HOW TO START A RETURN OR EXCHANGE
Email us at info@thesimplemanstore.com with your order number and what you'd like to do. We'll take it from there.

REFUNDS
Once we receive and inspect your return, we'll process your refund within 5–7 business days back to your original payment method. You'll get a confirmation email when it's done.

RETURN SHIPPING
Return shipping is the customer's responsibility. We recommend a trackable service for anything over $75.

QUESTIONS?
Email info@thesimplemanstore.com or stop by the shop at 8712 Pacific St, Omaha, NE 68114.